EMAIL → TRACKING → SHOPIFY
Auto-upload supplier tracking to Shopify in seconds.
Supplier ships. Customer knows. No VA, no spreadsheets, no supplier cooperation.
Forward dispatch emails to your Relayship address. We extract the tracking number, match the right Shopify order, and fulfill it with customer notification. Any supplier, any courier, any format.
No credit card. Works with Alibaba, private agents, wholesalers, any courier. You only pay when tracking actually lands on your customer’s order.
THE WORKFLOW MOST DROPSHIPPERS USE
Forward every supplier tracking email to a VA. They copy the tracking number, find the order in Shopify, paste it, save. You pay for the hours and wear the timezone gap between the supplier shipping and the customer hearing about it.
RELAYSHIP REPLACES THIS
From $19/mo. Tracking flows in automatically. No VA, no timezone gap, no missed numbers.
THE PROBLEM
You already know the drill
20m
a day on copy-paste
Open email, copy number, find order, paste, save. Done by you or a paid VA. An expensive clipboard either way.
Overnight
tracking lag
Your VA sleeps. Your customer emails “where is my order?” and your support queue grows.
0
apps that work off-marketplace
AutoDS, Zendrop, CJ only auto-fulfill their own marketplace orders. Your private suppliers are on their own.
HOW IT WORKS
Three steps. Zero supplier cooperation.
Connect Shopify
One-click install. Minimum scopes: read orders, write fulfillments. Nothing else.
Set up email forwarding
You get a unique address like ch7a2fqk@in.relayship.app. Add a Gmail or Outlook filter. 90 seconds per inbox.
Tracking lands automatically
We read the email, match the order, and fulfill on Shopify. Under 60 seconds, customer notified.
WHY SWITCH
What you get
60-second fulfillment
Email arrives, tracking hits Shopify, customer gets notified. Before you finish your coffee.
Any supplier, any format
Plain text, HTML, PDF shipping labels. UPS, FedEx, DHL, YunExpress, 4PX, Royal Mail. We read them all.
Gets smarter per supplier
Correct a match once and we keep that correction as a few-shot example for that supplier. After a handful of shipments the format is a solved problem.
Safe by default
Not confident? We queue it. You pick the right order with one click. We’d rather ask than ship wrong tracking.
Split shipments handled
Two suppliers shipping parts of one order? Each gets its own fulfillment tied to the right line items.
Instant customer notification
Shopify sends the shipping email the moment we fulfill. Fewer WISMO tickets, happier customers.
COMPARISON
The only tool that works with your suppliers
| Tool | Off-marketplace? | Supplier has to... |
|---|---|---|
| AutoDS / Zendrop / CJ | No | List on their marketplace |
| AutoFulfill | Yes | Maintain a Google Sheet |
| Fulfilleo | Yes | Send a CSV, JSON, or XML |
| syncX | Yes | Send a structured file via email/FTP |
| Spark Shipping / Duoplane | Yes | Provide a feed or EDI |
| Zapier / Make | Yes | Nothing — but you build per supplier |
| Relayship | Yes | Nothing. Keep sending the same emails. |
PRICING
Pay per tracking upload, not per email.
You pay when tracking lands on an order. Verification codes, duplicates, non-dispatch emails, failed extractions: all free.
Starter
$19/month
Solo operators. One store, one forwarding address, core extraction.
- 500 tracking uploads/mo
- 1 Shopify store
- Email + PDF extraction
- 30-day email history
- Email support (48h)
MOST POPULAR
Growth
$39/month
Scaling stores and small DTC brands. Multi-store + per-supplier tuning.
- 2,000 tracking uploads/mo
- 3 Shopify stores
- Custom supplier prompts
- Daily digest email
- Unlimited email history
- Email support (24h)
Scale
$79/month
Agencies and high-volume operators. SLA, API, unlimited stores.
- 10,000 tracking uploads/mo
- Unlimited stores
- API + outbound webhooks
- Uptime SLA
- Priority support (4h)
All plans: $0.02 per upload over your monthly cap · 14-day trial, no card required · Billed through Shopify
Need more? Enterprise includes security review, DPA, custom retention, and dedicated support.
FAQ
Common questions
No. Relayship reads the same dispatch emails they already send you. Your supplier doesn’t know we exist.
One successful fulfillment created or updated on a Shopify order. We only charge for uploads that land on a real order. Verification codes, duplicates, non-dispatch emails, failed extractions, and queued items: all free. You pay for value delivered, not for us reading your inbox.
Nothing stops. We keep uploading and bill $0.02 per upload over your plan's cap on your next Shopify invoice. No hard caps, no supplier emails piling up. If overage would exceed the cost of upgrading, we show you a banner. We never auto-upgrade you.
We auto-fulfill only when combined extraction and match confidence is above your threshold (default 0.9, configurable). Below that, the shipment lands in a queue where you pick the right order with one click. We’d rather ask than ship wrong tracking.
One email with 20 tracking numbers is split into 20 shipments, each matched independently. When two suppliers split one order, each gets its own fulfillment tied to specific line items.
Yes. We extract tracking directly from PDF attachments. Most competitors need a structured CSV or JSON attachment. We parse the label itself.
Those tools auto-fulfill orders placed through their supplier marketplace. Relayship works with the suppliers you already use off-marketplace: private agents, wholesalers, Alibaba, 3PLs.
Those apps need your supplier to send a structured attachment: a Google Sheet (AutoFulfill), CSV (Fulfilleo), or FTP file (syncX). Relayship reads unstructured email body text and PDF labels. Your supplier does nothing different.
Not yet. Every plan starts with a 14-day free trial. No card to start, no charge if you cancel. We picked trial over free-forever so we can keep extraction quality high. We may revisit after launch based on conversion data.
Shopify access tokens are encrypted at rest with Google Cloud KMS envelope encryption. Raw emails auto-delete after 30 days. GDPR compliance webhooks are wired. Enterprise plan includes security review and DPA.
Yes. Anything that can auto-forward works. Gmail and Outlook both have built-in forwarding filters. Onboarding walks you through the setup.
Stop paying someone to
copy-paste tracking numbers.
Forward one email. Watch tracking land on the right order in under a minute. If it’s not obvious in the 14-day trial, you’re out. No card, nothing to cancel.
Start 14-day trial14-day trial · No credit card · Cancel anytime